Terms of service

Terms of Service

Last updated: October 25, 2026

Welcome to Pawkry! These Terms of Service ("Terms") govern your use of our website located at pawkry.com and any related services provided by Pawkry (collectively, the "Site").

By accessing or purchasing from Pawkry, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our Site.

1. Online Store Terms

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products or Site for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our service.

  • A breach or violation of any of the Terms will result in an immediate termination of your access to our services.

2. Products & Accuracy of Information

  • We make every effort to display the colors, features, specifications, and details of our dog supplies as accurately as possible. However, we cannot guarantee that your monitor's display of any color will be completely accurate.

  • We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

  • All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

3. Orders & Billing Information

  • We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

4. Pricing & Payment

  • Prices for our products are subject to change without notice.

  • Payment processing is securely handled via third-party payment gateways (including Shopify Payments and PayPal). By placing an order, you authorize us and our payment processors to charge your selected payment method for the total amount of your purchase.

5. Shipping & Order Fulfillment

  • Orders are processed and fulfilled in accordance with our Shipping Policy. Delivery times are estimates and cannot be guaranteed, as shipping transit times may vary depending on destination and carrier delays.

  • Order cancellations or address changes must be requested within 3 hours of purchase, as outlined in our Return & Refund Policy.

6. Third-Party Links & Services

  • Certain content, products, and services available via our Site may include materials from third parties (such as payment gateways and fulfillment providers).

  • We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

7. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts;

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

  • To submit false or misleading information;

  • To upload or transmit viruses, malware, or any other type of malicious code;

  • To collect or track the personal information of others without authorization.

8. Limitation of Liability & Disclaimer of Warranties

  • We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • To the fullest extent permitted by law, Pawkry, its directors, officers, employees, and suppliers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the products procured using the service.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with applicable e-commerce laws.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Brand: Pawkry

  • Email: support@pawkry.com